11 avenue de la Paix
These conditions of sale are concluded on the one hand by the company NEYSSA-SHOP (SARL SAFYIA) whose registered office is located at 11 Avenue de la Paix Amiens, registered in the trade and companies register under the number SIREN 819059023RCS Amiens hereinafter referred to as NEYSSA-SHOP and on the other hand, by any natural person or legal entity wishing to make a purchase via the website of neyssa-shop.com hereinafter referred to as "the buyer".
These conditions of sale aim to define the contractual relationship between NEYSSA-SHOP and the buyer and the conditions applicable to any purchase made by through the merchant site of neyssa-shop.com whether the buyer is professional or consumer.
The acquisition of a good or a service through this site implies unreserved acceptance by the buyer of these conditions of sale. span >
These conditions of sale will prevail over all other general or special conditions not expressly approved by NEYSSA-SHOP.
NEYSSA-SHOP reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in effect on the date of the order by the buyer.
Characteristics of the goods and services offered strong>
The products and services offered are those listed in the catalog published on the site of NEYSSA-SHOP.COM . p>
The prices appearing in the catalog are prices including all taxes in euros taking into account the VAT applicable on the day of the order; any change in the rate may be reflected in the price of the products or services. NEYSSA-SHOP.COM reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.
The prices indicated do not include the costs of order processing, transport and delivery.
The buyer, who wishes to buy a product, must:
- fill in the identification form on which he will indicate all the requested contact details or give his customer number if he has one; p >
- validate your order after checking it;
- make the payment as provided;
- confirm your order and payment.
The confirmation of the order implies acceptance of these conditions of sale, the recognition of having perfect knowledge of them and the renunciation to take advantage of its own conditions of purchase or other conditions.
All the data provided and the recorded confirmation will constitute proof of the transaction. The confirmation will be worth signature and acceptance of the operations carried out.
The seller will email confirmation of the order recorded.
The customer who has not been looked for his parcel in relay point will have a deduction of 5 € on his credit for the payment of the return of the parcel billed by the carrier
Buyers, non-professional individuals, have a period of 14 days from receipt of their order
The return is at the customer's expense by means of colissimo parcel by post against signature, (no return by Mondial Relay is accepted) With your return thank you to specify if you want a refund or a credit note. the store does not carry out exchanges.
If all the conditions are met, the seller undertakes to reimburse the customer for the total amount of the returned item (s) (excluding shipping costs) within 30 days following the request and subject to receipt by the seller of the returned product.
For orders shipping offered by Neyssa Shop returned in their entirety a deduction of 5 € will be made on the total amount of the items.
For packages not collected in relay point a deduction of 5 € span >will be made by the carrier La Poste. The refund will be made in the form of a credit note.
If the return is only partial, only the returned products will be refunded to the customer.
The refund is made in the form of a credit or refund if the request is made by mail with the return. Refunds for orders placed by check and wire transfer are not possible. If no request is made in the return a refund will be generated automatically.
The Emirati collection is not exchangeable or refundable because edition and limited series
Reminder Returns can only be done by parcel post WITHOUT signature WITHOUT registered letter
at the following address:
11 avenue de la paix
The products must be returned in their original packaging complete, carefully folded, unworn, unwashed in their undamaged packaging.
NEYSSA-SHOP.COM will refuse any return of damaged or worn product.
The price is due when ordering.
The current payment method offered by NEYSSA-SHOP is Amazon pay, Amazon blue card, blue card. (our Paypal service is currently in maintenance)
We do not keep data relating to our customers' credit cards after payment
PAYPAL PRESENTATION: (service currently under maintenance)
Payments will be made through the secure system PAYPAL:
The customer can pay in two different ways:
- If the customer has a paypal account, nothing could be simpler, just log in with these credentials and follow the instructions.
- If the customer does not have a paypal account, he can pay for his purchases with his credit card Carte Bleu, Mastercard, Visa. p >
PayPal, the undisputed leader in online payments, allows buyers and sellers to send and receive payments online. PayPal has over 100 million accounts in 190 countries and regions around the world. It is accepted by merchants everywhere.
Is this a secure service?
PayPal helps protect your credit card information with the best systems on the market for security and fraud prevention. When you use PayPal, your financial information is never shared with the merchant.
Why use PayPal?
• Make purchases or send payments with PayPal: it's free.
• Buy and pay with peace of mind by registering your details with PayPal.
• PayPal is accepted by millions of merchants around the world and is the most popular payment method on eBay. Use PayPal today!
NEYSSA-SHOP is in no way responsible for the loss or damage of any package sent without signature, therefore, any lost package and sent without signature can in no case give right to any compensation or penalty whatsoever. No complaint can be accepted and no refund or return of merchandise can be made.
NEYSSA-SHOP.COM undertakes to ship packages from its premises within 72 hours. our order preparation times are usually 24 to 48 hours (working days) *
Please note that the post office does not provide road transport on Saturdays during the summer holidays due to government restrictions.
Our delivery times are given in working days as an indication and are to be considered once the order has been confirmed.
A delay in delivery can under no circumstances give rise to any compensation or penalty whatsoever. We invite you to notify us of any delivery delay exceeding ten days in order to enable us to initiate an investigation with the carrier.
Inquiry times may vary from one to four weeks, depending on the carrier. If during the investigation period, the package is found, it will be sent immediately to your place of delivery. During this investigation period, no refund, credit or return of replacement goods can be made.
By express agreement, a case of force majeure preventing delivery cannot be attributed to NEYSSA-SHOP.COM . p>
Are considered as force majeure or exceptional events by law LOCK-OUT, strike, total or partial stoppage of work at NEYSSA-SHOP.COM or at its suppliers or service providers, epidemic, war, requisition, fire, flood, interruption or delay in transport, legal or administrative measures preventing, restricting, delaying or prohibiting the manufacture or importation of the goods, etc. the Seller is released from all responsibilities upon delivery.
Seller will keep Buyer informed of the above listed cases and events in a timely manner. In all cases, delivery on time can only take place if the Buyer is up to date with his obligations to the Seller, whatever the cause.
* the times for preparation may be extended in the event of a period of high attendance (black friday type, period of ramadan or annual sale)
The seller, in the online sales process, is only bound by an obligation of means; it cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, interruption of service, or other unintentional problems.
No claim may give rise to any compensation or penalty whatsoever.
All elements of the NEYSSA-SHOP.COM site are and remain the intellectual and exclusive property of NEYSSA-SHOP.COM
Nobody is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site whether they are software, visuals or sound.
Any single link or hyperlink is strictly prohibited without the written consent of NEYSSA-SHOP.COM
In accordance with the law relating to computers, files and freedoms of January 6, 1978, nominative information relating to buyers may be subject to automated processing.
Buyers can oppose the disclosure of their contact details by notifying NAYSSA-SHOP.COM by email serviceclient @ neyssa-shop .com or by mail to the following address:
11 Avenue de la Paix workshop n ° 5
Likewise, users have the right to access and rectify data concerning them, in accordance with the law of January 6, 1978. p>
These conditions of online sale are subject to French law.
In the event of a dispute, jurisdiction is attributed to the French courts, notwithstanding the plurality of defendants or call in warranty.