2. frequently asked Questions

Frequently asked questions

How to place an order?

To place an order on the neyssa-shop.com site, nothing could be simpler: browse through our catalog as you wish, in the different categories or by using the search engine or even, through the sections that we offer (Abaya dress, Ready-to-wear, Jilbab) ..
Choose the items you want to buy by clicking on "Add to cart". Once your products are in the basket, let yourself be guided by clicking on the "Order" button.
NB: Payments made on neyssa-shop.com are completely secure.

Do you want to have your parcel tracking?

You wish to return your item (s)

you want to know our delivery times

you want to know our payment methods


We accept payment by credit card, paypal, check, bank transfer, money order or money order, our contact details will be displayed as soon as your order is validated

You wish to contact customer service


My account

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Functional cookies are strictly necessary to provide the services of the shop, as well as for its proper functioning, so it is not possible to refuse their use. They allow the user to browse through our website and use the different options or services that exist on it.
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These are cookies that collect information about the advertisements shown to users of the website. They can be anonymous, if they only collect information about the advertising spaces shown without identifying the user, or personalised, if they collect personal information about the user of the shop by a third party, for the personalisation of these advertising spaces.
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Collect information about the user's browsing experience in the shop, usually anonymously, although sometimes they also allow the user to be uniquely and unequivocally identified in order to obtain reports on the user's interests in the products or services offered by the shop.
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These are used to improve the browsing experience and optimize the operation of the shop.
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These are cookies without a clear purpose or those that we are still in the process of classifying.