Modality of return of the parcel:
Returns are free and at the customer's expense.
Shipping costs are not refundable.
The current promotions of the year are well taken back and can be the subject of a refund
Refunds or credits, no exchanges
Neyssa shop accepts returns, so a refund or a credit can be made except for shipping costs.
We do not proceed to exchanges.
If you wish to make an exchange, order your item online as soon as possible, then ask for a refund of the item that does not fit.
Processing time
The processing of your return, and your refund will be done automatically within 15 days.
Please keep your tracking number while waiting for your return to be processed.
Neyssa Boutique
75 avenue de l'Europe
80080 Amiens
FRANCE
Remember to keep your proof of shipment or the tracking number, you can at any time check its progress via the website colissimo.
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